diamond exchange
diamond exchange
This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 9623670227
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email. This secure and convenient login method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP" and give it enough time to arrive. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help complete the shift process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to easily log in and play. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonuses. The withdrawn amount is exclusive to the earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is required for verification and account setup. Completing these details will ensure a smooth and secure user experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause a longer wait, up to 24 hours. This can result in a variable processing time overall.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the issue persists, the funds should be added to your wallet account within 24 hours. If the problem continues, you can contact their care centre for further assistance.
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